Shipping policy

We currently aim to dispatch orders within 1–3 business days after an order has been successfully placed and payment has been confirmed.

Business days exclude weekends and public holidays.

Our expected delivery time is no longer than approximately two weeks after dispatch under normal circumstances.

Occasionally, delivery delays may occur because of circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, periods of unusually high demand or incorrect delivery information provided by the customer.

If a significant delay occurs, please contact info@hartwellhealth.co.uk and we will assist you.

Shipping Charges

We offer free standard shipping on all orders.

Any available express or alternative shipping options and their prices will be shown at checkout where applicable.